Terms and Condition-2024
1. Role:
Welcome to Elite Ecom, popularly known as “Elite Ecom.”
By visiting our website or purchasing a product from us, you become a user of our website and are connected to our services.
At any time, you can read and learn about our updated “Terms and Conditions” by visiting this page. So it will be assumed that you agree to the new features, new additions and new sections of our Terms and Conditions. There are some services that we provide to provide the best customer service, but in some cases, there may be services of third-party services. In cases where we provide a link to a third-party provider, you will be directed to a third-party website to which we are not affiliated. If these third-party websites accept the use of the service using the link, in that case, if there is any problem, the responsibility of the “Elite Ecom” website is not.
By visiting our website or purchasing a product from us, you become a new user of our website and are connected to our services.Terms and Condition
We are a trusted online shop and these are some of the terms governing your access to and use of Elite Ecom, including its associated sub-domains. By using the Site, Services and Tools (the “Site”), you acknowledge and represent that you agree to be bound by these Terms of Use. This User Agreement shall be deemed to be your use of the Website which states that you have consent to these Terms. If you do not want to be bound by this User Agreement, please do not enter, register or use this website. This site is owned by Elite Ecom.Terms and Condition
This website reserves the right to change or add to these Terms at any time without notice. Changes will be made if posted on the Website without any further notice. Please check these Terms and Conditions regularly for any updates. Any use by you of the Website following the posting of changes to the Terms of Use constitutes your acceptance of those changes.Terms and Condition
2. Terms of Use:
(A) Your account:
To access some of the services on this website, we may require that you create an account with us. We reserve the right to refuse any order placed with us, to limit or cancel the number of products in any order, pre-order. This obligation may apply to the same account, same billing address, same payment account, or same shipping address. In the event of any order cancellation, product quantity limitation, or product quantity cancellation, we will make every effort to contact the customer through the contact number or email address provided in the order information.
You are responsible for maintaining the confidentiality of your user ID, password, account details and related personal information. You must ensure that your account and its related details are protected at all times and that all necessary steps are taken to prevent misuse of your account. If you have any reason to believe that someone else knows your password or is using it, please let us know immediately. You agree that any access to your personal information, data using your account and password on the Website and related services, will be deemed to be performed by you or authorized by you.
Please make sure that the information you provide to us is accurate. You need to update the correct details about your account by accessing your account online. To help you with these changes, you must contact us. We may at any time, at our discretion, request that you update your data or cancel your account for any reason or without notice, and we will not be liable for any damages caused by you. You agree to change your password from time to time to protect your account.
(B) Product price and stock:
The price of any product and whether the product is available or not depends entirely on the stock of the product. If there is no product or service available, Elite Ecom will notify you as soon as possible.
The price of any product on our website may change without notice. We do our best to keep the prices on our site accurate, but prices may change over time. In this case, you will be informed before the order is sent to the delivery and you can take or cancel the order if you want. Elite Ecom reserves the right to discontinue, modify, or discontinue any service or offer at any time. Elite Ecom will not be liable to you or anyone else on the site for these changes.Terms and Condition
(C) Your account vs. Your order:
As a website user, you agree to provide us with accurate account information for each order. As a customer, you agree to update your account information, email address, contact number, and payment account details so that we can complete your transaction and provide you with products or services as quickly as possible.
Customers can’t register multiple accounts with one phone number email address or account information. If you can do so in any way, you will not be able to take more than one of our offers, discounts, coupons or offers and the order submitted may be canceled.
(D) Discount:
Coupon codes and discount offers reduce the normal price of the product. After an order is placed, it will not be refunded, refunded, or exchanged. According to this policy, no customer can take more than one discount or offer created with the same phone number or email address. The content of the promotional SMS or banner of the offer will only be written in the main content of the offer, the detailed terms and conditions will be mentioned on the website, so there is a chance to check the terms and conditions before taking the offer. Elite Ecom reserves the right to modify, change, extend or cancel any offer at any time without prior notice.
(E) Delivery charges:
(i) Delivery charges are applicable.
(ii) The provision of home delivery is subject to the delivery policy of couriers and vendors.
(iii) In case of any delivery failure due to negligence of the customer or any other reason on the part of the customer, the customer is liable to pay the return courier charge as well as the re-delivery charge .
Elite Ecom always sells original products. So, any product is received from the authorized vendor and the quality is checked before delivery. Therefore, if there is any problem with the product after checking the quality of the product, Elite Ecom has the right to cancel the order. Because we are trying to provide the best shopping experience to our customers, Elite Ecom reserves the right to cancel the order even if a product is out of stock or out of stock. Because, for some reason, the product stock is not understood in advance.
(F) Privacy:
You should review our Privacy Policy, which also governs your visit to the Website. The personal data/information provided to us by you or your use of the site will be treated as strictly confidential.
(G) Platform for communication:
You agree and acknowledge that the Site is an online platform, which allows you to purchase products at any time and from any location at the indicated price, using a payment method of your choice. You also agree that we only facilitate and in no way control any transactions made available to you by any
independent service provider on the Site or Payment Gateway. The contract for the sale of products on the site will be strictly a bilateral agreement between you and the sellers on our site when the payment is processed through the electronic card of your service provider and your issuing bank. Accordingly, the payment agreement on the site will be strictly a bilateral agreement between you and the service provider listed on our site.
(H) Continuous availability of the site:
We will do our best to ensure that access to the site is consistently available and error-free. However, this cannot be confirmed due to internet issues and site issues. While your access to the Site may occasionally be restricted or suspended, we will attempt to limit the duration of such suspension to offer new features or services at any time without prior notice for repair.
(i) License to access the site:
We require that, by accessing the Website, you confirm that you are at least 18 years of age or that you are accessing the Website under parental supervision. Under the terms and conditions described herein, commercial use by any third party to purchase the items and services listed for sale on the Site is prohibited, except as expressly permitted by us. If you register as a business entity, you have the authority to bind that entity to this User Agreement and you will comply with all applicable laws. No person can be a member of the site more than once. Any breach of these Terms and Conditions will result in your immediate termination without notice.
(J) Your behavior:
You must not use the Elite Ecom Website in a way that is likely to cause damage to the Elite Ecom Website or access to it to be blocked.
(K) Claims against objectionable content:
We list the products for sale offered through the sellers on the Elite Ecom website and host multiple comments on the listings, we can’t be aware of the content of each product for sale or each comment. So we work based on “claim, review and removal.” If you believe that any of the Website’s content is unlawful, offensive (promoting bigotry, hatred or physical harm), deceptive, misleading, insulting, indecent, pornographic, harassing, defamatory, libelous, obscene or racially abusive, related to money laundering or gambling or harmful in any way to minors or (offensive content) please notify us immediately by writing to elite.ecom.bd@gmail.com. We will investigate the legitimate objectionable content complained of in a prompt period.
Please be sure to provide many relevant details of the claim, including your name, address, contact information and the name of the party to the offending content, examples of objections, and evidence of
objections. Please note that providing incomplete details will be considered as a cancellation of your claim.Terms and Condition
(L) Claims against infringing content:
We value the talents and talents of others. If you believe that your talents, and rights, have been used in a way that raises concerns of infringement, please write to us at elite.ecom.bd@gmail.com and we will address your concerns in a prompt period. Please be sure to provide your name, address, contact information the name of the violating party, examples of violations, and evidence of violations. Please note that providing incomplete details will be considered as a cancellation of your claim.Terms and Condition
(M) Compensation:
Elite Ecom shall indemnify and hold harmless Elite Ecom, its affiliates and their respective officers, directors, agents and employees from any claims or actions, including reasonable attorney fees, made by any third party, or penalties imposed due to a violation of these Terms and Conditions or any document incorporated by reference, or due to your violation of the third party’s rights.Terms and Condition
(N) Get in touch with us:
You must provide a valid phone number when you come to the site or send an e-mail to us and place an order with us. We may contact you by e-mail, SMS, phone call or by posting a notice on the Site or any other form of communication that we choose to employ. For contractual purposes, you agree to receive communications (including transactional, promotional and/or commercial messages) from us, to treat your use of the Website (or the place of your order) and to treat all methods of communication.
(O) The Damage:
We will not be liable for any business or personal loss (including but not limited to loss of profit, revenue, contracts, anticipated savings, data, goodwill, or depreciation) or any other indirect or consequential loss that is not reasonably foreseeable to either party.Terms and Condition